Street structures the entire maintenance workflow — from tenant report to contractor completion — with automated approvals, compliance checking, and real-time updates for everyone involved.

Property management maintenance workflow
Property Management

Fewer requests. Faster resolutions. Nothing falling through the cracks.

Maintenance is chaos without a system. Street changes every one of those steps.

  • Tenant self-service maintenance: Tenants report issues via the Tenant App with a description, photos, and video. The app provides actionable self-help for common problems — reducing inbound volumes by 20%.
  • Instant landlord approvals: When a maintenance request arrives in Street, landlords receive an instant push notification and approve from the phone in their hand.
  • Contractor management with compliance checking: Street automatically checks contractor certificates before any job is assigned — protecting your agency, your landlords, and your tenants.
Compliance

Every property. Every certificate. Every inspection. Always tracked.

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Property compliance and certificate tracking

AI Document Reader

Safety certificates and contractor invoices are scanned, key fields auto-populated, and documents added to the property record instantly.

Automated inspections

Set inspection frequency at onboarding. Street auto-schedules all future inspections and notifies tenants.

Real-time updates for all parties

Tenants, landlords, and agents see maintenance job status at every stage.

Automated communication

Personalised notifications trigger after key maintenance events.

Compliance certificate tracking

Gas Safety, EICR, and EPC certificates are stored against the property with expiry dates tracked.

Maria Morgan-Geen
Platinum Properties
It was the one location for everything, that single source of truth in that single place to have all of your information, is what truly sold Street to us.

Maria Morgan-Geen, Managing Director — Platinum Properties

Property Management

The platform built for property management at scale.

20% reduction in inbound maintenance requests — the result of tenant self-service providing actionable advice before a request is submitted.

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20%reduction in inbound maintenance requests
Property management platform
Property Management

The platform built for property management at scale.

Property management is one of the most operationally intensive parts of running a letting agency. Street turns it from a reactive process into a structured, automated workflow — with compliance built in at every stage.

  • 1 in 5 maintenance jobs resolved without the agent: Tenants self-serve through the app for common issues. That is one in five jobs that never reaches your inbox.
  • Contractor compliance before every job: Street checks certificates before assigning work. Due diligence is automatic, not optional.
  • Portfolio scale without headcount growth: Because the workflow is automated, property managers handle larger portfolios without more staff.

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