Communication
CRE Group
Native phone integration for estate agencies — calls, transcription and CRM in one place.
Overview
CRE is a telecoms specialist for estate agencies, delivering a native phone integration with Street.co.uk that brings your calls and CRM together in one place. Customer records appear automatically when calls come in, conversations transcribe straight into Street.co.uk , and agents can dial from any device — cutting hours of admin every week.
Key Features
- See customer records, automatically.
When a call comes in, the caller's Street.co.uk record appears on screen instantly — complete with property details, viewing history and past interactions. No searching, no delays. - Auto-transcribe to Street.co.uk.
Every call is automatically transcribed and saved directly to the customer's Street.co.uk record, keeping your whole team up to date without any manual input. - Click-to-dial from anywhere.
Dial contacts directly from Street.co.uk, desktop or mobile with a single click. No manual dialling, no switching between systems.
Key Benefits
- Save 5–10 hours every week.
Eliminate manual data entry, reduce post-call admin and speed up every customer interaction. Teams report saving 5–10 hours per week on phone-related tasks alone. - Deliver better customer service.
Instant access to customer history the moment a call comes in means your team can give personalised, informed responses every time. - Track which channels drive calls.
Assign unique DDI numbers to marketing campaigns and see exactly which portals, listings or channels are generating enquiries.
Getting started
Contact CRE at www.cregroup.co.uk or call 01903 952733 to book an initial consultation. Their team handles all technical setup.
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