Communication

LightWork AI

Meet Felicity, your 24/7 AI assistant from LightWork AI — automating property operations and seamlessly integrating with Street.co.uk.

Key Features

24/7 enquiries and viewing coordination.
Felicity responds instantly to prospect enquiries, checks availability, and books viewings automatically to ensure no lead goes cold.
Maintenance coordination, from report to resolution.
When a tenant reports an issue, Felicity triages by urgency, assigns the appropriate contractor, and provides updates until the job is closed.
Always-on resident communications.
Felicity manages ongoing resident enquiries and requests, keeping landlords and tenants informed while freeing your team for higher-value work.

Key Benefits

Convert more enquiries.
Felicity responds in seconds, not hours, increasing the speed of response to help win more instructions and fill viewing diaries.
Reclaim your team's time.
Stop losing hours to repetitive communications and scheduling. Felicity automates the admin, freeing your team to focus on valuations, viewings, and closing deals.
Scale your operations.
Handle a higher volume of properties and prospects with the same team by automating operational workflows with LightWork AI.

Getting started

To integrate, enter your Street.co.uk API credentials in the Integrations section of the LightWork AI dashboard (app.lightwork.co/dashboard). Once connected, the LightWork AI onboarding team will guide you through the configuration to ensure Felicity is correctly accessing your property and contact data.